Assisting Attendees with Special Needs

Different attendees have different needs. Especially those guests with disabilities. We are proud to provide information and services for those visitors with special needs. Whether researching accommodations and transportation options or finding out about the latest ADA requirements, Visit Orlando is here to help.

Accommodations

Hotels and motels are required by law to be accessible to people with disabilities. Please mention your attendees' needs when making reservations so that the hotel's staff can be better prepared to welcome you.

Transportation & Parking

Be sure attendees bring out-of-state or foreign disabled parking permit. It should be prominently display it in the windshield of the car when they are parked in designated public handicapped parking spots. Temporary permits are not available. If your group is planning to rent a car in Orlando, be sure to call ahead to reserve vehicles with hand controls. Several rental companies including Alamo, Avis, Dollar, Hertz and Enterprise have these models available for rent.

Mears Transportation Group runs lift-equipped shuttle service between hotels, attractions and Orlando International Airport, but 24-hour advance reservations are required. The I-Ride Trolley is the best way to see International Drive. The trolleys, featuring lifts and lock-downs, operate daily from 8 a.m. – 10:30 p.m. with service every 20 minutes.

Telephones

While in Orlando, attendees with hearing disabilities can use the Florida Relay Service. To call Florida Relay, dial 7-1-1, or use the appropriate toll free numbers:

  • 1-800-955-8771 (TTY)
  • 1-800-955-8770 (Voice)
  • 1-800-955-1339 (ASCII)
  • 1-877-955-8260 (VCO-Direct)
  • 1-800-955-5334 (STS)
  • 1-877-955-8773 (Spanish)
  • 1-877-955-8707 (French Cr)

Orange County Convention Center

The Orange County Convention Center is in compliance with the Americans with Disabilities Act (ADA) and continues to search for ways to better accommodate all visitors. Both buildings are designed with wheelchair ramps, automatic doors, passenger elevators and handicap-accessible restroom facilities. Throughout the OCCC facility, meeting rooms, restrooms and elevator signs contain Braille text for our visually impaired guests. All parking at the Orange County Convention Center is available on a first come, first served basis, including handicap-accessible parking. Exact numbers of available spaces vary from show to show.

ADA

Meetings between businesses and people with disabilities — whether related to researching customer preferences, developing a business education curriculum, or discovering effective ways to comply with the ADA — can result in innovative ideas and powerful collaborations that bring greater access to customers with disabilities and attract new customers to businesses.

For these meetings to be successful, everyone involved must have an equal opportunity to participate. Three components are key to presenting meetings that are accessible to people with disabilities: where the meeting is held, how the meeting room furniture is arranged, and how the meeting information is communicated. Event organizers will find that when these elements are accessible, they serve not only the participants with disabilities but also a wide range of others, including older adults, baby boomers, and people with temporary disabilities. Download "Meeting on a Level Playing Field."




  • Simple is sometimes better. But not always. Especially when it comes to RFPs. That's why we offer two convenient online tools to send us yours — Simple or Custom.

  • Award-winning accommodations. Value-priced lodging. Large groups or small. Orlando has the rooms and space to cater to any meeting imaginable.

  • The Orange County Convention Center is the nation's second largest facility. See how your meeting can make the most of its 2.1 million square feet of exhibition space.

  • According to the Healthcare Convention & Exhibitors Association, Orlando was the top-ranked destination for medical meetings during the past 12 years.

  • It's simple — our staff is your staff. Learn more about how our sales and services professionals can help make your meeting a success.

  • Orlando is rapidly embracing green-friendly and sustainable practices — here's what meeting planners need to know about the destination.

  • Get your hands on more Orlando information. Request materials, like our 2009-2010 Official Meeting Planner's Guide, and we'll promptly send them your way.

  • Find out what's happening in Orlando meetings. Read the latest industry news and trends, and discover unique aspects about the destination.