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Health & Safety Guidelines for Orlando Meetings

Orlando Health: The Official Health and Wellness Partner of Visit Orlando

When your group travels to Orlando, an award-winning meeting destination, you become part of our health and wellness community. That is why Visit Orlando is proud to partner with Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States. This alliance designates Orlando Health as the Official Health and Wellness Partner of Visit Orlando, offering health-related benefits for the millions of travelers who help make Orlando the most visited destination in the United States and Cvent’s No. 1 meeting destination.

With this partnership, you can rest assured that when your organization visits Central Florida, you will have access to high-quality, health-related options and medical services for when accidents happen or a sickness occurs. These services include a concierge telephone number, (321) 265-4200, established to help connect attendees who may need access to local medical resources while meeting in Orlando.

Via the concierge service, Orlando Health can help your attendees determine the best place to go based on their symptoms and provide easy access to the right medical providers, including:

For information to help you plan your Orlando meeting or event, or to know how to keep attendees safe and healthy while they are in town, our trusted health and wellness partner has also provided valuable information for visitors, including tips on hydration, how to stay sun-safe, and instructions on what to do in an emergency.

Virtual Visit

Get 24/7 care through the Orlando Health Virtual Visit app for allergies, abrasions, cold and flu symptoms, respiratory infections, skin rashes, and more.

Urgent Care

Use urgent care for conditions like abdominal pain, burns, cuts that require stitches, flu symptoms, fractures and sprains, high fever, minor injuries, rashes and hives, and vomiting or diarrhea.

Emergency Room

Go to an ER for life- or limb-threatening conditions like broken or dislocated bones, deep cuts or burns, loss of consciousness, seizures, serious allergic reactions, severe trouble breathing, trauma injuries, or chest pain.

Orlando Health is proud to provide health solutions for attendees at the Orange County Convention Center through the Orlando Health Virtual Care Center (OHVCC), which is located on Level II of the West Concourse near the Visit Orlando Welcome Center.

During larger conventions, the OHVCC is staffed by an Orlando Health team member who can help triage visitors’ needs. If a member of your group requires care, the Orlando Health team member can connect you with a medical provider via a virtual visit in a private room. Symptoms that on-demand virtual care doctors can treat include:

Abrasions
Allergies
Cold and Flu Symptoms
Diarrhea
Insect Bites
Pink Eye
Respiratory Infections
Skin Rashes
Sore Throats
Sprains and Strains
More

During convention days, the Orlando Health Virtual Care Center will be open from 8 a.m. – 5 p.m. If an attendee needs medical attention and the Orlando Health Virtual Care Center is not open, Orlando Health offers on-demand virtual visits with a board-certified doctor 24 hours a day, seven days a week, from any location.

Learn more about the OHVCC, including its scheduled events, and use the map above to find the center during your next visit to the Orange County Convention Center.

Meeting Planners collaborating at the Bacan Lounge at the Lake Nona Wave Hotel

Connect With Us

Our Destination Experience team can assist with everything from comprehensive site inspections to attendance building while sharing valuable insider tips to make your event unforgettable.

Shared Intelligence

Regular meetings bring together Orlando’s law enforcement agencies, tourism partners and private business security directors for intelligence briefings and educational sessions on crime trends, regulations and technology. Information from these meetings is then used to inform security protocols as needed.

Crime Alert Technology

Using proprietary technology, Orlando’s tourism businesses receive up-to-date alerts, recent developments and security tips.

Visible and Discreet Measures

While many Orlando security protocols are visible, others are intentionally discreet. For instance, while you might see visible on-duty law enforcement officers at any given moment, numerous off-duty officers are also providing added security at private businesses.

Tourist-Oriented Policing Sectors (TOPS)

Our convention corridor — a 78-square-mile (202-square-kilometer) area that includes the overall International Drive and Lake Buena Vista areas — boasts a well-established, dedicated law enforcement unit focused specifically on safety.