Healthy Business Travel & Safety Information

We look forward to hosting your organization in Orlando, Cvent’s No. 1 meeting destination in the country. Start here to learn more about healthy business travel in Orlando and safety resources for you and your attendees. And now, Visit Orlando is proud to partner with Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States.

As the Official Health and Wellness Partner of Visit Orlando, Orlando Health offers health-related benefits for business travelers who help make Orlando the No. 1 meeting destination in the country, including access to high-quality, health-related options and medical services, as well as valuable health information. The partnership also provides for event planners customizable health solutions for their conference and attendees through an Orlando Health Virtual Care Center, which will open later this year at the Orange County Convention Center. In short, Orlando Health is your one-stop source for any health-related questions or needs when you meet in Orlando.


Visit Orlando is here to make your planning life easier. Our Destination Experience team can assist with everything from comprehensive site inspections to attendance-building while sharing valuable insider tips to make your event unforgettable.

Connect with us at 407-541-4251 or via email. You can also submit an RFP for Destination Experiences & Support.

  • When you meet in Orlando, you become part of our health and wellness community. That’s why Visit Orlando is proud to partner with Orlando Health, a not-for-profit healthcare organization that serves the southeastern United States. This alliance designates Orlando Health as the Official Health and Wellness Partner of Visit Orlando and offers health-related benefits for the millions of business travelers who help make Orlando the most visited destination in the United States and Cvent’s No. 1 meeting destination.

    With this partnership, you can rest assured that when you meet in Central Florida, you will have access to high-quality, health-related options and medical services for when accidents happen or a sickness occurs. These services include a concierge telephone number, (321) 265-4200, established to help connect business travelers who may need access to local medical resources while visiting Orlando.

    Via the concierge service, Orlando Health can help your attendees determine the best place to go based on their symptoms and provide easy access to the right medical providers, including:

  • Orlando Health is proud to provide health solutions for convention and conference attendees at the Orange County Convention Center through the Orlando Health Virtual Care Center (OHVCC), which is located on Level II of the West Concourse near the Visit Orlando Welcome Center.

    During larger conventions, the OHVCC will be staffed by an Orlando Health team member who can help triage your group’s needs. If a member of your team requires care, the Orlando Health team member can connect them with a medical provider via a virtual visit in a private room. Symptoms that on-demand virtual care doctors can treat include:

    • Abrasions
    • Allergies
    • Cold and Flu Symptoms
    • Diarrhea
    • Insect Bites
    • Pink Eye
    • Respiratory Infections
    • Skin Rashes
    • Sore Throats
    • Sprains and Strains
    • More

    During convention days, the Orlando Health Virtual Care Center will be open from 8 a.m. – 5 p.m. If a member of your group needs medical attention and the Orlando Health Virtual Care Center is not open, Orlando Health offers on-demand virtual visits with a board-certified doctor 24 hours a day, seven days a week, from any location.

    Learn more about the OHVCC, including its scheduled events, and use the following map to find the center during your next visit to the Orange County Convention Center.

    Click Image to Download PDF Map
  • Use this handy guide to determine which medical service is best for your needs.

    Virtual Visit

    Get 24/7 care through the Orlando Health Virtual Visit app for:

    • Allergies
    • Abrasions
    • Cold and flu symptoms
    • Respiratory infections
    • Skin rashes
    • More


    Urgent Care

    Use urgent care for any of the following conditions:

    • Abdominal pain
    • Burns
    • Cuts that require stitches
    • Flu symptoms
    • Fractures and sprains
    • High fever
    • Minor injuries
    • Rashes and hives
    • Vomiting or diarrhea


    Emergency Room

    Go to an ER for life- or limb-threatening conditions:

    • Broken or dislocated bones
    • Deep cuts or burns
    • Loss of consciousness
    • Seizures
    • Serious allergic reactions
    • Severe trouble breathing
    • Trauma injuries
    • Chest pain


  • Local authorities and Orlando’s meetings industry have a collaborative approach to maintaining a safe, secure environment, based on the expertise of hosting millions of visitors every year. Furthermore, these measures continuously evolve, including an ongoing focus on enhanced prevention, technological advances and information-sharing capabilities.

    For example, within the International Drive convention district, there exists a model of collaboration between law enforcement and meeting-industry partners that has been recognized across the country for its effectiveness. Examples of the Orlando region’s collaborative safety infrastructure include:

    • Shared Intelligence: Regular meetings bring together Orlando’s law enforcement agencies, meetings-industry partners and private business security directors for intelligence briefings and educational sessions on crime trends, regulations and technology. Information from these meetings is then used to inform security protocols as needed.
    • Crime Alert Technology: Using proprietary technology, Orlando’s convention businesses receive up-to-date alerts, recent developments and security tips.
    • Visible and Discreet Measures: While many Orlando security protocols are visible, others are intentionally discreet. For instance, while you might see visible on-duty law enforcement officers at any given moment, numerous off-duty officers are also providing added security at private businesses.
    • Tourist-Oriented Policing Sectors (TOPS): Orlando’s most popular tourism and convention corridor — a 78-square-mile (202-square-kilometer) area that encompasses the overall International Drive and Lake Buena Vista areas — is home to a well-established, dedicated law enforcement unit focused specifically on safety.
      • This unit provides a proactive, visible, law enforcement presence through a force of 150 deputies and officers from the Orange County Sheriff’s Office (OCSO) and the Orlando Police Department.
      • Member officers provide high visibility to deter crime, conduct routine security checks, patrol the area, and offer friendly assistance to Orlando visitors.
      • The program has been in place for decades and has been replicated in other communities.
      • Get more information about the TOPS program.
    • Additional Information: Get details from the OCSO about frequently asked questions regarding tourist safety and security.